Opt-In Policy:

By choosing to opt-in to our SMS service, you agree to the following terms and conditions:

a. Consent: I hereby expressly consent to receive text messages (SMS) from KPMH pertaining to appointment reminders, mental health resources, announcements, and other relevant updates.

b. Standard Rates Apply: While KPMH does not charge for this service, message and data rates may apply depending on your mobile carrier. We recommend checking with your mobile service provider about text messaging rates.

c. No Warranty: KPMH does not guarantee the successful delivery of any specific SMS due to circumstances outside of our control (e.g., network issues, mobile device settings).

d. Data Privacy: We value your privacy. Your mobile number and related personal information will never be shared with third parties without your explicit consent, unless required by law. All data is handled in accordance with our Privacy Policy.

To opt-in: Reply ‘YES’ to our introductory SMS or sign up through our website.

2. Opt-Out Policy:

If at any point you wish to stop receiving text messages (SMS) from KPMH, please adhere to the following terms and conditions:

a. Opting Out: You can opt-out of receiving text messages at any time. To stop receiving SMS, reply ‘STOP’ to any text message you receive from us or inform us through other available contact methods.

b. Confirmation: Upon receiving your ‘STOP’ request, KPMH will send you one final text message to confirm that you have been unsubscribed. After this, you should not receive any additional messages unless you opt back in.

c. Opting Back In: If you choose to opt back into receiving SMS, you can do so by following the instructions provided in our opt-in policy.

d. Assistance: If you need assistance or have questions about our text messaging service, reply ‘HELP’ or contact us through our website or clinic contact number.

Note: Your decision to opt-in or opt-out of our SMS service will not impact the quality of care you receive from KPMH. We remain committed to providing you with the highest standard of mental health services.

By using our SMS service, you acknowledge and agree to the terms and conditions set forth in both our opt-in and opt-out policies.